A generator failure can be a full blown, four-alarm emergency for a facility. It can be a nightmare and it is not the time to start dreaming up an emergency, contingency plan.
Without a plan in place there is a tendency to jump at quick but not well-thought-out solutions, like looking at the label on the generator and calling the manufacturer. That’s a call to Georgia, Indiana, Wisconsin or somewhere else in the middle of the country where most generators are manufactured. Do you have a service agreement with a California-based generator maintenance company? Perhaps you contracted with an out-of-state service company instead. What happens after you place that service request could be drastically different depending upon who you call.